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    Privacy Policy

    Last Updated: May 25, 2025

    1. Introduction

    Meet My Neighbour ("MMN", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

    We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

    2. Information We Collect

    2.1 Personal Information

    We may collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

    • Name
    • Email address
    • Profile picture
    • Username
    • Geographic location (with your consent)
    • Any other information you choose to provide

    2.2 Location Information

    With your consent, we collect and process information about your geographical location. This includes precise location data from your mobile device or browser when you allow us to access this information. You can disable location services at any time through your device settings, though this may limit certain features of our Service.

    2.3 Automatically Collected Information

    When you access our Service, we automatically collect certain information about your device and usage of the Service. This information may include:

    • Device type, operating system, and browser type
    • IP address
    • Browser settings
    • Referring website addresses
    • Broad geographic location (e.g., country or city-level location)
    • Information about how and when you use our Service

    3. How We Use Your Information

    We use the information we collect for various purposes, including to:

    • Provide, maintain, and improve our Service
    • Create and manage your account
    • Process transactions and send related information
    • Connect you with other users in your vicinity
    • Send administrative information, such as updates, security alerts, and support messages
    • Respond to your comments, questions, and requests
    • Monitor and analyze trends, usage, and activities in connection with our Service
    • Detect, prevent, and address technical issues, fraud, or illegal activity
    • Personalize and improve your experience

    4. Third-Party Services

    4.1 Mapbox

    We use Mapbox to provide map functionality in our Service. When you use our map features, Mapbox may collect information such as your IP address, device information, and location data. This information is subject to Mapbox's privacy policy, which you can view at https://www.mapbox.com/legal/privacy.

    4.2 PostHog

    We use PostHog for analytics to understand how users interact with our Service. PostHog collects information such as your IP address, browser type, operating system, referring website, pages visited, and time spent on the Service. This information is used to analyze trends, administer the site, and gather demographic information. For more information, please visit https://posthog.com/privacy.

    4.3 Supabase

    We use Supabase for authentication and data storage. When you create an account or log in, Supabase processes your authentication information and manages your user data. Supabase's privacy practices are available at https://supabase.com/privacy.

    5. Data Retention

    We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

    6. Data Security

    We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk.

    7. Your Rights

    Depending on your location, you may have certain rights regarding your personal information, such as:

    • The right to access the personal information we have about you
    • The right to request that we correct or update any personal information we have about you
    • The right to request that we delete any personal information we have about you
    • The right to object to the processing of your personal information
    • The right to request portability of your personal information
    • The right to withdraw consent

    To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

    8. Children's Privacy

    Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

    9. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Email: info@meetmyneighbour.com

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